Frequently Asked Questions
Are these mugs safe for microwave and dishwasher use?
Yes, because they are made of glazed stoneware ceramic with no metallic details, they are safe for microwave and dishwasher use as labelled.
How should I clean and maintain these mugs to keep them looking good?
Use mild soap and a soft sponge (avoid abrasive scrubbers), and ideally hand‑wash. Rinse soon after use and let them air‑dry to preserve glaze and avoid damage.
Do I need to avoid sudden temperature changes (e.g. boiling water or cold rinse)?
Yes, avoid pouring boiling liquid into a cold mug or rinsing a hot mug with cold water right away. Sudden temperature shifts can crack ceramic.
Is stacking mugs in cupboard safe or risky?
Stacking directly can risk chips or cracks. If you must stack, place a soft liner (paper towel or cloth) between mugs to cushion them.
What should I do if I notice a crack, chip, or glaze damage?
Stop using the damaged mug for hot drinks. Even small cracks or chips in glaze can lead to leaks or contamination over time.
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